Privacy Policy

Effective Date: August 10, 2026

Bright Christmas Lights LLC DBA Services By Bright (“Services By Bright,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and how we protect it.

1. Information We Collect

We may collect personal information that you provide to us through our website, quote request forms, contact forms, phone calls, text messages, emails, scheduling, payments, or other interactions with our business.

This information may include:

• Name

• Email address

• Phone number

• Service or billing address

• Project and property details

• Quote and service information

• Communications with us

• Payment and transaction information, including information processed on our behalf by third-party payment providers

• Other information you voluntarily provide

Our website and third-party service providers may also automatically collect certain information, including IP address, browser or device information, referring pages, website activity, cookies, and similar technical information.

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and provide quotes

• Schedule and perform services

• Communicate with you regarding your project, appointments, invoices, payments, maintenance, or customer service

• Process transactions and maintain business records

• Provide warranty and service support

• Send service-related communications

• Send marketing or promotional communications where permitted by law

• Improve our website, services, advertising, and customer experience

• Protect against fraud, misuse, or unauthorized activity

• Comply with legal, tax, accounting, insurance, and regulatory requirements

• Establish, exercise, or defend legal claims

• Operate and administer our business

3. How We Share Information

We do not sell customer contact information or customer lists to data brokers or unrelated third parties for their own direct marketing purposes.

We may use advertising, analytics, and technology providers as described in this Privacy Policy. Where applicable law treats certain advertising or analytics activities as a “sale” or “sharing” of personal information, we will provide any rights or choices required by applicable law.

We may share personal information when reasonably necessary to operate our business or provide services to you. This may include sharing information with:

• Employees

• Contractors and subcontractors

• Payment processors

• Customer management and scheduling software providers

• Website and hosting providers

• Email and communication providers

• Advertising and analytics providers

• Accountants, attorneys, insurers, and other professional advisors

• Other service providers that assist us in operating our business

We may also disclose information when reasonably necessary to comply with applicable law, respond to legal process, enforce our agreements, investigate fraud or misuse, protect our rights or property, or protect the safety of our customers, employees, or others.

4. Sale or Transfer of the Business

Customer information and business records may be disclosed or transferred in connection with a merger, acquisition, financing, reorganization, sale of the company, sale of a portion of the business, bankruptcy, or sale or transfer of some or substantially all of our assets.

A purchaser, successor, or acquiring company may receive customer information, customer records, service history, account information, and related business records as part of such a transaction. That information may be used to evaluate, continue, operate, administer, or provide services through the business, subject to applicable law and applicable privacy obligations.

Any such transfer will be handled in accordance with applicable law and the privacy commitments applicable to the information. If a successor materially changes how previously collected information is used or shared, any notice or choices required by applicable law will be provided.

5. Text Messages and Mobile Information

If you provide us with a mobile phone number, we may use it to communicate with you regarding quotes, scheduling, appointments, services, payments, customer support, and other matters related to your relationship with Services By Bright.

Where appropriate consent has been obtained, we may also send promotional or marketing text messages.

Mobile phone information and text-message opt-in consent will not be sold or shared with unrelated third parties for their independent marketing or promotional purposes.

We may share mobile information with service providers that assist us in sending or managing communications on our behalf.

Consent to receive promotional text messages is not a condition of purchasing our services.

You may opt out of promotional text messages at any time by replying STOP or by using another reasonable opt-out method provided in the message.

6. Third-Party Services, Cookies, and Analytics

Our website may use services provided by third parties such as Google, Facebook/Meta, website analytics providers, advertising platforms, and other technology providers.

These services may collect information such as:

• IP address

• Browser or device information

• Website activity

• Pages viewed

• Interactions with our website or advertisements

• Cookies or similar technologies

These third parties may operate under their own privacy policies and practices. We encourage you to review their privacy policies for additional information regarding how they collect and use information.

7. Online Tracking and Privacy Signals

Some web browsers and devices provide “Do Not Track” or similar privacy signals. Our website does not currently respond to ordinary Do Not Track signals.

However, where applicable law requires us to recognize or respond to a particular browser-based privacy or opt-out signal, we will do so as required by law.

Third-party analytics, advertising, and technology providers may collect information about your activity over time and across websites or online services as described in this Privacy Policy.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Provide and support our services

• Maintain customer and project records

• Administer warranties

• Maintain payment and accounting records

• Comply with tax, insurance, contractual, and legal obligations

• Resolve disputes

• Enforce our agreements

• Protect our legal rights

• Operate our business

We may retain certain information even after you are no longer a customer when there is a legitimate business or legal reason to do so.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Access to customer information is limited to individuals and service providers who have a legitimate business need for that information.

However, no method of electronic transmission or electronic storage can be guaranteed to be completely secure.

10. Your Choices and Rights

Depending on applicable law, you may have certain rights regarding your personal information.

You may contact us using the information in Section 13 to request that we review, correct, update, or delete certain personal information we maintain about you.

We may retain information when reasonably necessary for legitimate business, accounting, warranty, contractual, tax, security, insurance, or legal purposes.

You may also unsubscribe from promotional emails or text messages by following the opt-out instructions included with those communications.

11. Children's Privacy

Our website and services are not directed toward children, and we do not knowingly seek to collect personal information directly from children through our website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, practices, or legal requirements.

When changes are made, we will update the Effective Date shown at the top of this policy.

Any material changes affecting information previously collected will be handled in accordance with applicable law and any privacy commitments applicable to that information.

13. Contact Us

If you have questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

Bright Christmas Lights LLC DBA Services By Bright

Email: servicesbybright@gmail.com
Phone: 417-217-7477